Shipping policy

Shipping policy

We do not ship to the United States. Orders to U.S. delivery addresses are not accepted.

See our Shipping Destinations page for supported countries and current availability.

International destinations

NasalStripRefills ships to selected international destinations through our fulfillment network. Checkout availability is enabled market by market as route, tax and import handling are finalized.

Free tracked delivery

Tracked delivery is free for every enabled destination. We include shipping in the product price rather than adding a separate shipping charge at checkout.

Fulfillment and origin

Orders are fulfilled through our international fulfillment network and may be dispatched from outside your country.

Processing

We aim to process orders as quickly as possible once inventory is available. Processing times can vary during high-demand periods, stock transitions or operational delays.

Delivery estimates

Estimated transit times vary by destination. The applicable estimate is shown for your destination where available.

Delivery estimates are not guarantees and can be affected by customs processing, carrier delays, weather, holidays, address issues or other events outside our control.

Taxes, duties and import charges

Our current fulfillment routes are quoted DDP. Import handling and duties are therefore built into our delivered-cost model rather than charged to the customer as a separate fee on delivery.

Applicable VAT, GST or sales tax is handled according to the destination and checkout setup.

Tracking

Tracked shipping is used for supported routes. You will receive a tracking number or tracking link after dispatch when available.

Shipping address

Please make sure your shipping address is complete and accurate before placing your order. If you notice an error, contact us as soon as possible at nasalstripsrefills@gmail.com. We cannot guarantee that an address can be changed after fulfillment has started.

Questions

For shipping questions, contact nasalstripsrefills@gmail.com and include your order number if your message relates to an existing order.